Home of Hearing and Service Dogs of Minnesota

Mission, Vision and Values

Mission:
Hearing and Service Dogs of Minnesota is dedicated to enhancing the quality of life for people who are deaf, hard of hearing or disabled by creating mutually beneficial partnerships with specially-trained dogs.

Vision:
We envision a future in which every person who needs and wants an assistance dog can have one.

Values:
Client Commitment - We have a passion for developing long-term relationships that make a positive difference in our clients’ lives. We provide high-quality training and services. We consider all training opportunities that would benefit our graduate and client teams.

Teamwork – We work together to meet the needs of our client through the joint effort of staff, volunteers, and contributors. By training dogs and clients to work together as teams; we help forge bonds and skills that cannot be matched.

Integrity – We uphold the highest standards of integrity in all our actions. We are personally accountable for our conduct, decisions, and delivering on our commitments. We value and reward open, honest, two-way communication. We are prudent and fiscally responsible in the management of all resources.

Respect for People – We treat everyone with dignity, care and respect. We value differences in our employees, volunteers, clients and the community. We develop our employees and provide a rewarding environment.

Respect for Animals – We believe dogs can be good citizens and helpful partners to people with disabilities when properly trained. Dogs must not be sacrificed to benefit people. Adopting homeless dogs from animal shelters, giving them good homes, and training them for important jobs, is a humane and worthy endeavor.